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Getting quoted by the press is one of the most under-recognized but
powerful sources of free advertising. As a result, members of the news media are often the target of unscrupulous or ridiculous attempts to get covered. As business professionals, it's our job to always try to present information to reporters and editors that is truly newsworthy. When successful, it is actually
more like an endorsement than an advertisement, and such "passive
endorsements" are far more effective than paid display ads in
newspapers or magazines. It definitely gives you credibility when your
clients and customers see you quoted as an authority in your field.
Following are some recommendations that should help you get noticed:
- Don't count on wire services
It's
true that mass-distribution outlets can help a reporter find you, but
you will probably have far more success reaching out to individual
reporters and editors who are most likely to be interested in your
story idea. Remember that they receive hundreds of press releases on
their desks each week, and probably thousands more in their e-mail
inbox. Work on building a trusting, mutually beneficial relationship.
You may have a great story, but if a reporter doesn't know you from
Adam (or Eve), you have less of a chance to make that good first
impression.
- Read the publication you are pitching a story to
It
is helpful to write your press release in the writing style of the
publication you are pitching a story to. Yes, this requires you to
actually read it on occasion! As marketing director, it was worth every
penny in subscription costs to have a stack of publications on my desk.
These gave me a wealth of story ideas and the names of reporters to
contact who were interested in writing stories like mine. It also gave
me a sense of the writing style of each particular publication. Let's
face it, Daily Variety has a much different tone to it than the Real Estate Journal.
- Make one-on-one contact with reporters and editors
Don't
assume that because your press release hit the newswires or the
newsdesk that the editors at a particular publication are aware of it.
It's your job as the one who cares most about your message to follow up
with the right people. One technique I've found useful is to ask the
newsdesk which reporter would be most likely to be interested in the
subject of my story. Doing this requires you to be able to give a one
or two sentence summary of your story idea, but this is how I landed my
first article in the Wall Street Journal.
I simply called the closest bureau and asked if there was a reporter
that might be a good match for my story. I was forwarded to her voice
mail and she called me back a day or two later.
- Be prepared to make your pitch in a voice mail
It
pays to be prepared to make a quick pitch by voicemail, even if it's
just a teaser. Explain in just a few sentences what your story idea is,
and that you wanted to find out if they are interested in covering that
type of story. That may be the only opportunity you get to make the
pitch. E-mail is a great way to make contact if you already have an
e-mail address for them, but you don't always have that at the
beginning of the process.
- Be interesting
If you
don't sound passionate about your story, don't expect a reporter to get
excited about it. Maybe this seems self-evident, but don't take it for
granted.
- Be respectful of an editor's or reporter's time
While
it's your job to follow up and try to make contact to pitch your story,
never, never, never be the pesky salesperson. You are there to help
with a story, not bother them about one. Pestering reporters will just
turn them off to your message. The Biblical advice
contained in the Golden Rule is important here. You don't want sales
people bugging you, and reporters don't want to be bugged either.Be
- Be genuinely helpful and expect no guarantees
The
best thing you can do is be helpful and be genuine. Don't ever be
tricky or minipulative. Reporters are simply looking for good
information to make a good story, and if you provide them with that,
you stand the most chance of getting quoted in a story at some point.
It's a relationship thing. Sources that stand out from the crowd will
be the ones who take the time to build a friendly relationship with
members of the press.
- Be accessible
Because
reporters and editors work in such a deadline driven environment, it
works in your favor to bend over backwards to adjust to their time
constraints. If they are working on your story, their deadline is your
deadline. In the course of your conversations, try to find out when
their regular deadlines are so that you can (a) get information to them
in a timely manner, and (b) avoid bothering them around that time.
- Be patient
It
can take weeks, sometimes months, to go from press release to
publication. Keep in mind that reporters are working under numerous
deadlines for numerous stostories.Bey one time. Your story may be the
most important one to you, but even if a reporter likes your story and
intends to follow up on it, it may take time for that to occur. I've
had reporters call me back months after I made a pitch, long after I
thought the story idea was dead, to get more information on it.
- Look for trends
Simple
one-dimensional stories are good. Multi-dimensional stories that fit
into a regional or national trend are infinitely better. If you are
wanting to get mentioned in the press, I highly recommend reading the
prominently placed stories in newspapers, magazines, and trade
journals. You'll find that the feature stories are not usually
write-ups about a particular company, but about a trend wherein a
particular company has a role. As a general rule, a trend story
consists of at least three perspectives, which means you may need to
share space with a couple of your competitors. Don't figit.Look, it's
the nature of the business. In fact, be preparMulti-dimensionalames and
contact information for colleagues who are not outright competitors who
can add another perspective to the story. This is all the more reason
to develop a good relationship with the reporter!
These are some of the valuable lessons I've learned in dealing with the news media.
If you are a reporter or editor, I would love to hear from you on this subject. Do you have more advice you'd like to give to business professionals about how to work with the media? Please e-mail me your suggestions at
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